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The notices below are from our suppliers, for information about Zen faults and maintenance please view our service alerts. Please note that the fix/update dates and times provided in these notices are estimates and could be subject to change.

Fault Reference: BT70115

Start:05/12/2017 10:58Next update / Cleared:06/12/2017 04:08
Raised:05/12/2017 11:01Cleared Reason:N/A
Detected:05/12/2017 10:58Exchange Name:MANCHESTER DIAL HOUSE
Incident Headline:21CN MULTI SERVICE : MANCHESTER DIAL HOUSE : EMERGENCY PEW
Incident Details:Some of your 21CN services may have experienced a degraded service
Area Codes:01341 01407 01490 01565 01606 01625 01678 01690 01824 01829 01925 01978

Progress

ReceivedIssueUpdate
06/12/2017 04:39FINALService has been restored as of 04:08. BT regrets any inconvenience this may have caused.
06/12/2017 04:032This is to update you on the EPEW at Manchester Dial House. We are now expecting to start this work at 04:00. The customer downtime will be between 04:00 and 06:00. Further updates will be sent upon completion.
05/12/2017 22:161Customer impact: Whilst monitoring our network we have identified an issue at MANCHESTER DIAL HOUSE. The issue is not impacting customer service at this time and no customer fault reports have been received, however during the out of hour?s window of 02:00 - 06:00 on the 06/12/17 we will be proactively resolving this issue. We will keep you updated via this incident. Current Situation: The work will be carried out during an Emergency PEW window between 02:00 and 06:00 on the 06/12/07.