Facebook claims that their role as guardian of users privacy gives them the power to shut down apps that give users more control over their own social media experience. Facebook is
Friendly is a web browser with plugins geared towards Facebook, Instagram, and other social media sites. Its been around since 2010 and has a passionate following. Friendly offers ad and tracker blocking and simplifies downloading of photos and videos. It lets users search their news feeds by keyword, or reorder their feeds chronologically, and it displays Facebook pages with alternative skins.
To Facebooks servers, Friendly is just a browser like any other. Users run Friendly much as they would Google Chrome, Mozilla Firefox, or any other standard web browser. According to Friendly, its software doesnt call anydeveloper interfaces (APIs) into Facebook or Instagram. Friendly has also stated that they dont collect any personal information about users, including posts or uploads. Friendly does collect some anonymous usage data, and sends the ads that people view to a third-party analytics firm.
Over the summer, Facebooks outside counsel demanded that Friendly stop offering its browser. Facebooks lawyer claimed that Friendly violated Facebooks terms of service by chang[ing] the way Facebook and Instagram look and function and impairing [their] intended operation. She claimed, incorrectly, that violating Facebooks terms of service was also a violation of the federal Computer Fraud and Abuse Act (CFAA) and its California counterpart.
Although Friendly explained to Facebooks lawyers that their browser didnt access any Facebook developer APIs, Facebook hasnt budged from its demand that Friendly drop dead.
Today, EFF sent Facebook a letter challenging Facebooks legal claims. We explained that the CFAA and its California counterpart are concerned with access to a protected computer:
California law defines access as to gain entry to, instruct, cause input to, cause output from, cause data processing with, or communicate with a computer.Friendly is a web browser, so it is our understanding that Friendly does not itself gain entry to or communicate with Facebook in any way. Like other popular browsers such as Google Chrome or Mozilla Firefox, therefore, Friendly does not access Facebook; Facebook users do. But presumably Facebook knows better than to directly accuse its users of being malicious hackers if they change the colors of websites they view.
While EFF is not representing Friendly at this time, we weighed in because Facebooks claims are dangerous. Facebook is claiming the power to decide which browsers its users can use to access its social media sites, an extremely broad claim. According to the reasoning of Facebooks demand, accessibility software like screen readers, magnifiers, and tools that change fonts or colors to make pages more readable for visually impaired people all exist by Facebooks good will, and could be shut down anytime if Facebook decides they change the way Facebook and Instagram look and function.
Friendly is far from the only victim of the companys strong-arming. Just last month, Facebook threatened the NYU Ad Observatory, a research project that recruits Facebook users to install a plugin to collect the ads theyre shown. And in 2016, Facebook convinced a federal court of appeals that the CFAA barred a third-party social media aggregator from interacting with user accounts, even when those users chose to sign up for the aggregators service. In sum, Facebooks playbookusing the CFAA to enforce spurious privacy claimshas made it harder for innovators, security experts, and researchers of all stripes to use Facebook in their work.
Facebook has claimed that it must bring its legal guns to bear on any software that interoperates with Facebook or Instagram without permission, citing to the commitments that Facebook made to the Federal Trade Commission after the Cambridge Analytica scandal. But there are different kinds of privacy threats. Facebooks understandable desire to protect users (and its own reputation) against privacy abuses by third parties like Cambridge Analytica doesnt take away users right to guard themselves against Facebooks own collection and mishandling of their personal data by employing ad- and tracker-blocking software like Friendly (or EFFs Privacy Badger, for that matter).
Nor do Facebooks privacy responsibilities justify stopping users from changing the way they experience Facebook, and choosing tools to help them do that. Attempts to lock out third-party innovators are not a good look for a company facing antitrust investigations, including a pending lawsuit from the Federal Trade Commission.
The web isnt television. Website owners might want to control every detail about how their sites look and function, but since the very beginning, users have always been in control of their own experienceits one of the defining features of the Web. Users can choose to re-arrange the content they receive from websites, save it, send it along to others, or ignore some of it by blocking advertisements and tracking devices. The law cant stop users from choosing how to receive Facebook content, and Facebook shouldnt be trying to lock out competition under a guise of protecting privacy.