The security of your business often depends on the security of your premises and facilities and in this area we have a comprehensive portfolio to offer. 

  • Countersurvelliance Services

    In the far distant past when all phones were analogue and batteries were large and heavy, a wire-tap which was a physical device attached at the exchange was the only real electronic surveillance method available, but today its so very much easier. 

    Your phone calls whether over Mobile, Wifi or Anologue are very easy to intercept and decode, and our own Government intercepts, decodes and captures all voice calls over Mobile, IP and PSTN by default along with text messages and access to this storage is no longer limited to security agencies. Your Internet access, email's and of course social media is also simple to intercept and store and with that data access to accounts, registrations, services and transaction is childs play. Digital CCTV data can be easily intercepted because of the way its transmitted and with modern face and number place recognition technologies tracking movement within and outside of your premises is easy to do. 

    This is the world we now live in and yet few realise or even consider the risks until its a crisis. 

    You rarely hear of industrial espionage and yet it occurs on a daily basis. Perhaps the term "data breach" is more familiar? The parties involved rarely involve the authorities because they really aren't equipped or interested, its almost impossible to prove and the public relations fallout would be significant which is why "data breaches" are occurring daily and yet we only hear of a very few. 

    Protecting your digital communications is actually fairly easy to do and not expensive but few companies offer the services or have the skillset - we do. So if your looking to have SECURE email, messaging, conversations and networks then contact us today for more information. 

    Important: We only deal with corporate customers, and genuine businesses for the purpose of protecting their legitimate interests. 


  • ZKTeco Biometric Server Software


    are probably best known for their Biometric Terminals and have been in the business for many years now. ZKTeco terminals all use a common communication protocol which means no matter what mix of devices you select, a single application can manage them all. ZKTeco have their own software solutions for Time and Attendance and Access Control but we've developed our own server software that runs on Microsoft Windows (7 or later) and allows third party integration with the terminals. 

    Our ZKATW Software Solution manages terminals and stores biometric data in a Microsoft SQL Server Database. This database is open to third party developers to integrate their solutions with ZKTeco devices without having to write all the management code. The software which runs on the console provides varying levels of diagnostics to allow easy identification of issues as well as payload logging to diagnose commands that are being rejected. Once started the system will run until its terminated or it can be programmed to terminate at a specific date/time which allows a batch file to reload it with different parameters etc. The code is fluid and constantly being updated and enhanced and we're always open to bespoke variants if customers require it. 

    The database consists of three main tables. 


    Defines the Serial Numbers, descriptive Name and status of ZKTeco Biometric Readers. The system can support any number of readers but a realistic maximum per server would be 32 after which another server could be used to load share. 


    Contains a list of commands sent to the terminals together with timestamp requested, timestamp processed and return codes. Inserting records into this table allows commands to be sent to one or more terminals to perform tasks such as reboot, upload biometric data, remove biometric data and so on. 


    This table holds timestamp data for each user storing the date/time of each scan. Triggers on this table can be used to, for example, provide third party access to systems (two factor) or automation such as turn on lights etc. 

    Stored Proceedures

    There are a number of SP's to simplify the adding of commands, scans, reboot's etc. 

    We supply the system software with Developer Support to get you up and running quickly and assist with your integration. If you have any interest in our solution and would like to see it in action then please contact us today!



  • Advanced CCTV Systems

    When it comes to CCTV there are many many options and solutions all promising the very best features at the best price performance, but not all CCTV systems are the same and you can generally break them down into classes. The first class is the traditional composite CCTV setup where the cameras are connected via coax and power over distance and the DVR then digitises the video and stores it on fixed storage. Some of these systems have features such as motion/alarm detection and are generally based on some form of Linux kernel. These composite systems have been in the market for 20 years now (although 20 years ago the video image was stored on tape) and are generally very reliable. The downside to composite video systems is that the image quality, being analogue suffers over distance and this can be seen in the stored image. Very few companies are still offering composite systems in large scale deployments but there are some if its what you really want. The second class of CCTV system is digital, that is the video stream is digitised at source and then sent over CAT5E/CAT6A cables back to the DVR. Digital gives many advantages over composite but the most striking is the video quality which can be 5MegaPixel or more and without any loss. Digital does not degrade over distances but unlike composite there are limits on the cable length to the camera which is generally 100m. Power for the digital camera's can be delivered down the same cable and generated by POE (Power over Ethernet) switches. The line length is from the camera to the first switch, so by having switches distributed throughout the site its fairly easy to keep line lengths below 100m to any one camera. When it comes to storage, digital also has benefits over composite in that the video is stored in a compressed format, usually H.264 and can be stored anywhere on the corporate network. 

     A typical raid storage system can hold a month's worth of video from 32 camera's without any stress. If you want more, just add more storage its that simple. If you want more than 32 camera's then just add more DVR's which is again very simple. 

    When it comes to operating system, we of course use Linux and Synology Surveillance Station 7.0 which is by far one of the best and most flexible systems out there. You don't need any special hardware to monitor your camera's just a computer and a browser. If you don't want to have a computer, then you can use a VS240HD module and a HDMI monitor which is perfect for security offices. Surveillance Station makes it simple to channel monitoring between sites for centralised monitoring and even remotely via iOS app's on mobile devices. With support for 4000+ camera's from 73 manufacturers you will always have the most appropriate camera's for every option. 

    One of the many features of surveillance station is its extensive analytics that can be setup to create alerts, alarms, separate recording based on various conditions such as motion from just part of a camera, motion alarms, door access and so on. By having a fully integrated system like this we always get video when we need it without having to record the entire day. A good example would be an external door which has a dome camera pointed at it; motion detection is great but especially in a busy area you'll be recording all the time. With surveillance station we can take the door contacts and link those directly to the camera's alarm inputs and then configure surveillance station to only record from that camera when the door actually opens which is just perfect. 

    How about price/performance? 

    When you include all the features provided by Synology Surveillance Station and the extensive range of camera's available there really isn't any other system which gives you so much for a comparable price in a fully scaleable system. You can have systems from 1 camera for less than £500 right up to 400 camera's for somewhat more. As all systems are designed to order simply drop us a line and we'll give you an estimate by return and if you want to move forward then we'll come out for a site survey and firm that up into a formal quote with our usual 5 YEAR WARRANTY. 


  • Building Automation and Security

    When it comes to building automation and security there are many vendors in the marketplace but one stands out as not only having a complete integrated product portfolio but also the specification to match. Leviton has for many years been leading the way in automation and energy management systems and GEN are proud to be one of only a few UK Leviton Dealers offering commercial solutions and of course we have a full compliment of Leviton Automation and Security installed and maintained at all our own sites. 

    Introducing Omni-Bus

    Leviton’s Omni-Bus controls lights, shades, fans, shutters, pumps, and more. Utilizing the worldwide DIN rail standard for mounting, this bus and controller based management family controls CFL, LED, electronic low voltage, Halogen,
    and incandescent lighting. Each hard-wired or wireless device works in 110-120VAC/220-240VAC 50-60Hz markets unless otherwise noted. Modular Omni-Bus components can be located where needed to save wiring and installation costs.

    Why is Omni-Bus Better?

    Elegant, multi-button programmable wall switches eliminate the expense of in-wall high voltage wiring to multi-way switches. Whereas competing central lighting systems require home runs to a single central cabinet, Omni-Bus power wiring is minimized as controllers can be localized to switches and switches can be programmed to perform a number of actions.

    How Does Omni-Bus Work?

    All modules in an Omni-Bus system are connected together using a low voltage Cat5 UTP bus. Buttons on wired or wireless wall stations can be con gured to operate any Omni-Bus load or scene.

    Flexible Architecture

    Omni-Bus architecture includes low cost splitters and T-connections for ease of installation and expandability.
    The network can be star, hub and spoke, daisy chain or a combination. Splitters allow for a free topology architecture. Versatility that’s perfect for small businesses, featuring the bene ts of central lighting control with the exibility of distributed control systems. 

    Automation Systems

    A Lumina automation system provides comprehensive energy management and sophisticated lighting control
    to both homes and small commercial buildings using easy- to-install devices. Leviton systems can support hundreds of lights, dozens of thermostats, water heaters, pumps, generators, and a wide variety of smart devices from Leviton and our partners.

    Energy Management

    ZigBee® wireless devices allow customers to monitor and control temperature, humidity, and heavy-duty loads based on occupancy or time/day. Manage water heaters, fountains, pool pumps, generators, ceiling fans, irrigation, ventilation, compressors, drapes, shades, shutters, and phantom loads. Easily automate the property based on occupancy or event.

    Less Components, More Savings, Lumina Gateway

    The Lumina Gateway is a self-contained wireless automation controller with remote access capabilities that combines traditionally separate components into a single, ready-to-go boxed solution. The Lumina Gateway functions as an energy management coordinator for Lumina RF components including occupancy sensors, switches, door and window sensors and thermostats. This allows for automated control of loads and remote control via the Lumina Mobile app. Lumina RF solutions are ideal for small new construction and retrofit applications, including:

    • Quick-service restaurants
    • Cafes and coffee shops
    • Retail shops
    • Franchise stores
    • Small and private office spaces 

    You can download the brochures for Omni-Bus here

    When it comes to interconnectivity and functionality then HomeSeer HS3 has everything your ever going to need. Integrating Seamlessly with Leviton Panels, DSC, Lutron, and many more. Homeseer is more than just an automation system, but also provides a full range of cross platform integration services to link OmniBus to Philips HUE for example. As Homeseer installers we can offer the very best bespoke systems with full support backup. We also develop 'plug-ins' for Homeseer to integrate with other hardware as required. 

    We also work on Integrating Homeseer HS3 with third party devices and systems. A couple of examples are the Sonoff + Tasmota + MQTT + Homeseer Integration plugin and the KMTronic Plug-in and Creating Devices on HomeSeer HS3 Plugin, both of which we developed in house. We are more than happy to look at any specific hardware or system and quote for integration with Homeseer HS3 and/or Leviton Omni


GEN as a business is heavily into eco-friendly initiatives including our green data centres, our micro generation, our green grid supply and of course our eco friendly waste initiatives but today we have yet another accolade.

Today we ar


The security of your business often depends on the security of your premises and facilities and in this area we have a comprehensive portfolio to offer. 

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In a big win for free speech, the California Court of Appeal has rejected Olivia de Havillands right of publicity and false light claims against FX. The courts ruling [PDF] explains

We are HP Partners and as such can supply the full range of Hewlett Package hardware and software. We are specialists in HP Netservers from generation 2 awards. We can offer outsourced supply and support for the full range of HP DL/ML and B