Whether your looking for advice on a new project, for drafting of specifications, to untangle systems and sites and for technical arbitration services

  • Technical Arbitration

    Despite everyone's best efforts there can be situations where suppliers and customerrs are in dispute and that dispute is of a technical nature. Sometimes the customers do not fully understand the technical aspects and likewise the suppliers do not fully understand the customers concerns and we deal with such situations on a weekly basis. In many cases a resolution can be achieved without the need for costly and drawn out legal proceedings which in many cases results on no clear winner. 

    Arbitration

    Our process is simple and well practiced. We'll spend time with the customer and fully understand their requirements and concerns, then we'll spend time with supplier and understand their issues and concerns after which we'll draw up an internal document pinpointing the areas of contention. The next step is to mediate and attempt to broker a workable solution between the parties which in many cases is the end of the process and everyone is happy. 

    If there's still unresolved issues and seperate mediation is going nowhere then we'll arrange to meet both parties at a neutral location and foster a compromise on the remaining issues. 

    In the rare case than we're still unable to broken a mutually satisfactory resolution then we can offer two further options

    Adjudication

    Where both parties understand that their differences are differcult and many and that any hope of a amicable resolution is long past then we can, with the agreement of both parties adjudicate over the contracts in question. Adjudication allows a resolution to be reached that whilst not fully satisfactory to either party does bring about closure. 

    Representation

    When all avenues have been exhausted and there only option forward is legal then we'll assist both parties in technical preparation of their cases, but we will not take sides. 

     

     

  • Consultancy

     

    If your considering new systems or upgrading systems then its always worth allowing our UK Based IT Consultants furnish you with an impartial and expert opinion. Were more than happy to provide a critical assesment, a technical review, a price performance analysis, risk assesment, disaster recovery objective and much more. 

    Critical Assesment

    Our experts can review IT Infrastructure and Systems proposals and seek out those critical contract points that need to be fully specified prior to contractual engagement. 

    Technical Review

    A valuable second opinion on any specification or proposal can give you the edge when contracting services from suppliers, and we'll highlight and identify any security concerns with the project. 

    Price Performance

    Whilst neither price nor performance are prerequisites for many IT projects they do often have a weight on the decision making process and in the more complex projects it both price and performance can loose focus. 

    Risk Assesment

    As regularly demonstrated in industry the rollout of IT projects are often plauged with unexpected failures and issues that can seriously affect the bottom line and identifying these risk factors early allows for mitigation planning to be built into the contractual rollout. 

    Disaster Recovery

    Building a strong and robust disaster recovery plan can make all the difference when the worst happens and building the disaster recovery process direclty into the infrastructure model makes everything much cleaner. We'll not only design and develop your disaster recovery programme but we'll test it too. 

    So, if your looking for some of the best IT Consultancy in the country and at the best rates then contact us today.