When it comes to Email most people would agree that having uninterrupted access is essential and with that in mind GEN developed the GENZone messaging service. GENZone and its big brother GENX provide cloud based email and groupware services to Thunderbird, Outlook, Apple Mail, iPhone, iPad, Android and many other standards based messaging clients in addition to via any web browser and the Anonymous Tor Network. As long as you have internet access, you have access to your email, contacts, calendars, files and so on and all this without having to expose your corporate network to the internet and deploy high grade firewalls. GENX brings corporate and enterprise class email services with military grade encryption both in storage and transit and optionally double layer message encryption for total security and confidentiality. If your looking for a solution that will keep your email messages completely secure from anyone trying to intercept then you need to seriously consider GENX.
But GENX takes the whole platform to the next level with features such as:
- Shared and Public folders, contacts, calendars, and notes.
- Mailing Lists, distribution lists and membership functions.
- Centralised email archival and optional incorporation in to Knowledge Management Systems.
- Server based automation configurable by the end users or operators.
- Advanced and user configurable filter rules for incomming email.
- Varying levels of anti-spam and anti-virus protection - See anti spam Maxim for more information.
- High Level S/MIME digital signatures and additionally encryption between users and/or companies and strong filesystem level encryption as an option.
- End to End Cryptography as an option to ensure that your messaging is not only secure but unaltered in transit.
- Log file retention for just 36 hours and no content logging.
- and many more advanced features just not available in Microsoft Exchange, Icewarp, Axigen and other server platforms.
Pricing and Plans
- Mailbox Per Year
- IMAP4 POP3 SMTP & WEB
- Hijack Protection
- Archive & Restore
- Service Level
- Corporate Standard
- 4 Hour 8-8
- Corporate Professional
- 4 Hour 8-8
- Corporate Premium
- 1 Hour 8-8
- Corporate Groupware
- 1 Hour 8-8
- 1 Hour 24/7
You can of course mix/match mailbox size upgrades and add on support enhancements to any plan.
Shared and Public Folders, Contacts, Calendars and Notes
Share your folders, contacts calendars and notes between groups or companywide. Each user can be specifically given read, create, update and delete permissions. Public folders can receive email directly from an email address or as a list digest. A common use for Public Folders is to receive email where a group of people will read and process such as a sales or accounts mailbox, or to archive reports from internal or external systems such as daily financial reports or delivery records.
Mailing Lists, Distribution Lists and Membership
Mailing Lists can be setup to allow both local and remove mailbox users can receive email send to a list address. Each member of the list can have permission to Post Only, Read Only, Post and Read, etc and members can subscribe and unsubscribe via email automatically (if enabled). Mail sent to the list can be moderated, or a list password can be used to prevent unauthorised or accidental use. Distribution Lists work in the same way except that the subscription is fixed as is the list address.
Centralised Archival and KMS Integration
Some companies in specific markets such as Healthcare, Legal, and banking require a copy of every email sent and received to be archived for all time and of course we can do this. We can also integrate archived email, List email, Shared & Public folders with your Knowledge Management System such as OpenKM. If you don't want archival then you can be assured that when you delete a message, we delete the message too.
Limited and Restricted Accounts
One of the issues with email is that every member of your company who has an email address is therefore immediately a risk. Email sent in error, received in error or compromised and used to originate spam or fraud can be seriously damaging to any business, and indeed in many companies the majority of email users would only need to email internally or to a limited number of clients. GENX Has the option to create email accounts that are restricted to 'Internal only' or 'Internal only and these domain names'. Restrictions can be applied separately to inbound and outbound allowing configurations such as 'Can only send internally, but can receive internally and only these domain names'.
Server Based Automation
You can of course setup out of office and holiday auto-responders, but the auto-responder system is far more advanced and enables complex routing and return to be setup so that an email received would automatically send a customised response. A good example here would be automatically accepting queries, assigning an ID, returning a thank you and then passing that query into a public folder.
AntiSpam & AntiVirus
We are all about stopping Spam, and protecting customers with advanced anti-virus and anti-phishing filters. We achieve a very high spam detection rate whilst maintaining a very low false positive rate and this is done mainly through continuous adjustment of the filters by our highly skilled staff. We keep our finger on the pulse and make changes almost in realtime to protect customers from evolving threats. When you combine this with our exceptional GEN-BSS Mobile, Laptop, Desktop and Server antivirus protection and your safe as it gets.
The Tor Network
For those who require anonymous access to their email, you can access GENZone/GENX via the Tor Network using the Tor Browser. Tor provides a secure network via a series of relay's across the internet from the browser to our server.
High Level S/MIME and end to end encryption
We fully support and provide S/MIME Certification for your clients to ensure that your email travels completely encrypted between colleagues and for those who are not enrolled in S/MIME a digital signature that guarantees the email is from your business and has been unaltered in transit. In this world there is really no excuse not to use strong encryption when sending confidential email. But that's not it, we take it further and store your email in an encrypted state to further protection your messages, and we're still not done. For the very highest security we can establish a secure encrypted tunnel between your device and our servers to ensure absolute protection of your email contents.
Yes, Take any GENX Service for 3 years or more and we'll throw in FREE S/MIME Certificates for all your mailboxes at point of order.
We log diagnostic data in realtime for up to 36 hours, but after that its gone, and we never ever log message contents.
Support is provided via our Knowledge Base which answers most queries, and via our HelpDesk where you can get swift access to our Support Teams for any query you may have. Additional Service Level Agreements can be implemented to provide priority support for your environment.
If your looking for cheap email then this is not the solution for you, but if your looking for highly scaleable and secure email services with excellent support and performance then contact us today for a live demonstration!
If on the other hand your looking for a DIY solution with website hosting then we have that solution too, contact us today for pricing.