envelopeWhen it comes to Email most people would agree that having uninterrupted access is essential and with that in mind GEN developed the GENX messaging service. GENX provides cloud based email and groupware services to Thunderbird, Outlook, Apple Mail, iPhone, iPad, Android and many other standards based messaging clients in addition to via any web browser and the Anonymous Tor Network. As long as you have internet access, you have access to your email, contacts, calendars, files and so on and all this without having to expose your corporate network to the internet and deploy high grade firewalls. GENX brings UK based corporate and enterprise class email services with military grade encryption both in storage and transit and optionally double layer message encryption for total security and confidentiality. If your looking for a solution that will keep your email messages completely secure from anyone trying to intercept then you need to seriously consider GENX. 

GENX takes the whole platform to the next level with features such as: 

  • Shared Mailboxes.
  • Mailing Lists, distribution lists and membership functions. 
  • Centralised email archival and optional incorporation in to Knowledge Management Systems. 
  • Server based automation configurable by the end users or operators. 
  • Advanced and user configurable filter rules for incomming email.
  • Varying levels of anti-spam and anti-virus protection - See anti spam Maxim for more information. 
  • S/MIME and GPG Support.
  • DKIM, SPF and DMARC Support.
  • End to End Cryptography as an option to ensure that your messaging is not only secure but unaltered in transit. 
  • Log file retention for just 36 hours and no content logging.  
  • and many more advanced features just not available in other server platforms. 

GENX as a platform is actually part of a larger hosted core that supports a wide range of services including, but not limited to, email, web, storage, SaaS and much more. Configurations can be managed, shared management, or self managed depending on your requirements.

Pricing and Plans

  •  
  •  
  • Mailbox Per Year
  • Storage
  • IMAP4 POP3 SMTP & WEB
  • EWS/Push
  • AntiSpam
  • Encryption
  • AntiVirus
  • Hijack Protection
  • Groupware
  • Archive & Restore
  • Mailboxes
  • Service Level
  •  
  • Corporate Standard
  • £39
  • 0.5GB
  • Standard
  • Standard
  • Standard
  • 1+
  • 4 Hour 8-8
  •  
  • Corporate Professional
  • £32
  • 1GB
  • Standard
  • Standard
  • Standard
  • 50+
  • 4 Hour 8-8
  •  
  • Corporate Premium
  • £29
  • 1GB
  • Standard
  • Standard
  • Standard
  • 50+
  • 1 Hour 8-8
  •  
  • Corporate Groupware
  • £26
  • 1GB
  • Enhanced
  • S/MIME
  • Enhanced
  • 100+
  • 1 Hour 8-8
  •  
  • Enterprise
  • £44
  • 4GB
  • Enhanced
  • S/MIME
  • Enhanced
  • 100+
  • 1 Hour 24/7

You can of course mix/match mailbox size upgrades and add on support enhancements to any plan.

Shared Folders, Contacts, Calendars and Notes

Share your folders, contacts calendars and notes between groups or companywide. Each user can be specifically given read, create, update and delete permissions. Public folders can receive email directly from an email address or as a list digest. A common use for Public Folders is to receive email where a group of people will read and process such as a sales or accounts mailbox, or to archive reports from internal or external systems such as daily financial reports or delivery records. 

Mailing Lists, Distribution Lists and Membership

Mailing Lists can be setup to allow both local and remove mailbox users can receive email send to a list address. Each member of the list can have permission to Post Only, Read Only, Post and Read, etc and members can subscribe and unsubscribe via email automatically (if enabled). Mail sent to the list can be moderated, or a list password can be used to prevent unauthorised or accidental use. Distribution Lists work in the same way except that the subscription is fixed as is the list address. 

Centralised Archival and KMS Integration

Some companies in specific markets such as Healthcare, Legal, and banking require a copy of every email sent and received to be archived for all time and of course we can do this. We can also integrate archived email, List email, Shared & Public folders with your Knowledge Management System such as OpenKM. If you don't want archival then you can be assured that when you delete a message, we delete the message too. 

Limited and Restricted Accounts

One of the issues with email is that every member of your company who has an email address is therefore immediately a risk. Email sent in error, received in error or compromised and used to originate spam or fraud can be seriously damaging to any business, and indeed in many companies the majority of email users would only need to email internally or to a limited number of clients. GENX Has the option to create email accounts that are restricted to 'Internal only' or 'Internal only and these domain names'. Restrictions can be applied separately to inbound and outbound allowing configurations such as 'Can only send internally, but can receive internally and only these domain names'. 

Server Based Automation

You can of course setup out of office and holiday auto-responders, but the auto-responder system is far more advanced and enables complex routing and return to be setup so that an email received would automatically send a customised response. A good example here would be automatically accepting queries, assigning an ID, returning a thank you and then passing that query into a public folder. 

AntiSpam & AntiVirus

We are all about stopping Spam, and protecting customers with advanced anti-virus and anti-phishing filters. We achieve a very high spam detection rate whilst maintaining a very low false positive rate and this is done mainly through continuous adjustment of the filters by our highly skilled staff. We keep our finger on the pulse and make changes almost in realtime to protect customers from evolving threats. When you combine this with our exceptional GEN-BSS Mobile, Laptop, Desktop and Server antivirus protection and your safe as it gets. 

The Tor Network

For those who require anonymous access to their email, you can access GENZone/GENX via the Tor Network using the Tor Browser. Tor provides a secure network via a series of relay's across the internet from the browser to our server.

Limited Logging

We log diagnostic data in realtime for up to 36 hours, but after that its gone, and we never ever log message contents in transit and they are encrypted at rest. 

Support

Support is provided via our Knowledge Base which answers most queries, and via our HelpDesk where you can get swift access to our Support Teams for any query you may have. Additional Service Level Agreements can be implemented to provide priority support for your environment. 

Our Marketplace

If your looking for cheap email then this is not the solution for you, but if your looking for highly scaleable and secure email services with excellent support and performance then contact us today for a live demonstration!

If on the other hand your looking for a DIY solution with website hosting then we have that solution too, contact us today for pricing.

 

 

Our 2022/2023 Referral Program

The majority of our new business comes from customer referrals, and that's awesome, but we wanted to reward those customers who refer us somehow. Traditionally, we did this by crediting their account with £25

...

HS3 is the industry standard for flexible, powerful, home automation software developed by HomeSeer Technologies Inc. Homeseer started in 1991 (a year before we did) and provide a wide range of hardware and software solutions for buil

...

In 2020, two copyright-related proposals became law despite the uproar against them. The first was the unconstitutional CASE Act. The second was a felony streaming proposal that had never been seen

GEN has been an investor in Synology hardware and solutions since its arrival on the market, and in that time Synology has become synonymous with quality and performance in the dedicated NAS arena. Founded in 2000, Synology is dedicated to

...