IP Telephony and Convergent Communications
Whether your looking for managed or hosted IP Telephony based on Asterisk or Avaya then we've got it covered. Telephony Convergence allows your phones and computers to become closer allowing functionality such as one-click dialling from your CRM, customer details showing on agents phones or computers when calls come in, or as we use here, call routing based on customer from our CRM to direct calls to their assigned account manager in their office, at any of our offices or their mobile phone. We not only supply the best in class telephony systems but also write software to integrate with your in-house systems. Contact us today for a consultation and quotation.
Our 2022/2023 Referral Program
The majority of our new business comes from customer referrals, and that's awesome, but we wanted to reward those customers who refer us somehow. Traditionally, we did this by crediting their account with £25
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Support of customers, either technical or user is one of our core service offerings and has been part of the business since its inception 25+ years ago. Back in the 90's the majority of support was on-site, meaning an engineer had to drive
Your right to repair matters. When you repair a device, you can keep using it, rather than needing to throw it awaycreating wasteand purchasing a new one, which uses even more
Apple are probably one of the best known technology manufacturers having been in the business for more than twenty years. GEN are both Apple Partners and Apple Developers investing heavily in Apple based products and services in house and w
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