IP Telephony and Convergent Communications
Whether your looking for managed or hosted IP Telephony based on Asterisk or Avaya then we've got it covered. Telephony Convergence allows your phones and computers to become closer allowing functionality such as one-click dialling from your CRM, customer details showing on agents phones or computers when calls come in, or as we use here, call routing based on customer from our CRM to direct calls to their assigned account manager in their office, at any of our offices or their mobile phone. We not only supply the best in class telephony systems but also write software to integrate with your in-house systems. Contact us today for a consultation and quotation.
Social Media is a wash with hysteria and false information that is starting to effect people in negative ways. At GEN we need to be ahead of the curve on this so we can actively manage our operations and ensure continuity. We will share t
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How cool would it be if you could email your system asking for some data and receive a reply with that data moments later? Well, that's Email Automation and its just one of the processes we specialise in. Email based automation leverages
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Cybersecurity policy expert. Security researcher. Women in tech advocate. Entrepreneur. Tarah Wheelers expertise and experience encompasses the most pressing issues in tech, and were honored to announce
As a Draytek Partner, we supply the full range of Draytek Vigor routers, switches and IPPBX's. We further offer support services for those routers, and via our ISP we can provider xDSL services. Using the more advanced features provided by
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