IP Telephony and Convergent Communications
Whether your looking for managed or hosted IP Telephony based on Asterisk or Avaya then we've got it covered. Telephony Convergence allows your phones and computers to become closer allowing functionality such as one-click dialling from your CRM, customer details showing on agents phones or computers when calls come in, or as we use here, call routing based on customer from our CRM to direct calls to their assigned account manager in their office, at any of our offices or their mobile phone. We not only supply the best in class telephony systems but also write software to integrate with your in-house systems. Contact us today for a consultation and quotation.
We are already being asked by our clients how their services would be affected if efforts to stop, delay or vaccinate against the coronavirus is unsuccessful. To this end we would like to assure all our customers that we have contingencie
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At GEN we've spent 20 years or more perfecting our technical channel and it works perfectly with a very high level of service, but we wanted to go a step further expanding the resource to cover non-technical queries and channel those dire
...California police and sheriffs are failing to protect the privacy of drivers on city streets, the California State Auditors office determined after a seven-month investigation into the use of automated license
Apple are probably one of the best known technology manufacturers having been in the business for more than twenty years. GEN are both Apple Partners and Apple Developers investing heavily in Apple based products and services in house and w
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