Whether your looking for managed or hosted IP Telephony based on Asterisk or Avaya then we've got it covered. Telephony Convergence allows your phones and computers to become closer allowing functionality such as one-click dialling from your CRM, customer details showing on agents phones or computers when calls come in, or as we use here, call routing based on customer from our CRM to direct calls to their assigned account manager in their office, at any of our offices or their mobile phone. We not only supply the best in class telephony systems but also write software to integrate with your in-house systems. Contact us today for a consultation and quotation.
This post is the second of two analyzing the risks of approving dangerous and disproportionate surveillance obligations in the Brazilian Fake News bill. You can read our first article here.