IP Telephony and Convergent Communications
Whether your looking for managed or hosted IP Telephony based on Asterisk or Avaya then we've got it covered. Telephony Convergence allows your phones and computers to become closer allowing functionality such as one-click dialling from your CRM, customer details showing on agents phones or computers when calls come in, or as we use here, call routing based on customer from our CRM to direct calls to their assigned account manager in their office, at any of our offices or their mobile phone. We not only supply the best in class telephony systems but also write software to integrate with your in-house systems. Contact us today for a consultation and quotation.
Social Media is a wash with hysteria and false information that is starting to effect people in negative ways. At GEN we need to be ahead of the curve on this so we can actively manage our operations and ensure continuity. We will share t
...In the far distant past when all phones were analogue and batteries were large and heavy, a wire-tap which was a physical device attached at the exchange was the only real electronic surveillance method available, but today its so very much
...This blog post is part of a series, looking at the public interest internetthe parts of the internet that dont garner the headlines of Facebook or Google, but quietly provide public
Apple are probably one of the best known technology manufacturers having been in the business for more than twenty years. GEN are both Apple Partners and Apple Developers investing heavily in Apple based products and services in house and w
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