vTiger CRM is one of the few systems that is not only totally flexible and customizable but is also open source. The power of open source gives you complete control over your investment and the unhindered ability to mould it to your needs. vTiger is written in PHP and runs on Linux providing a rock solid platform for long term installations.
We have used vTiger in house for the last decade and have integrated it to all our provisioning systems, billing, connectivity, quote portals and so on. With vTiger's powerfull workflows we can automate the majority of the day to day processing of orders, quotes, invoices, collections etc.
Our developers are continually working to expand the feature set and interoperability of the system and we offer a full range of options from monthly/user to dedicated servers and your own custom installation. vTiger CRM is eligible for service and support options up to 1 hour response 24 hours a day 365 days a year.
There are simply too many features to list in this short article, but rest assured there is nothing that vTiger cannot do for you. The real power of vTiger is that you don't need to use all the features, you can pick and choose the ones that work for you.
In our environment, sales leads generated from the website(s), agents and referrals come into the lead section of vTiger, our workflows automatically allocates the lead to a sales advisor who then processes that into a quote or sale. The arrival of a sale generates another workflow that provides services or equipment making intelligent choices based on stock levels. Once services are provisioned or hardware shipped then another workflow generates invoicing, and yet another workflow sends that to the customer. Automation is the key here, we don't have anyone pushing paper around the office, we don't even own a photocopier anymore!
Let us show you the true power of vTiger by completing the contact form, in the knowledge that your contact request will be fulfilled by some vTiger workflows!