pinit_fg_en_rect_red_20 GEN - Incident Report P313-621 08/08/2016 15:04

MBORC Statemant & Incident Report

A systemic power failure effecting NSHW exchanges was reported and identified at 15:04 and this effected the following services: 

  • GENX and GENZone customers connecting from AS Paths originating from BT Colossus, London LINX and TalkTalk, but excluding MINGER customers. 
  • GEN Dedicated Servers hosted @ Nottingham
  • GEN Telephony (internal) systems

Service was restored at 15:40 and full service resumed at 15:42. A full incident report from BT will be released within the next 24 hours. 

The duration of this outage was 38 minutes.