About the GEN Partnership, the UK's longest running Service Provider

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Experience Driven
Green Powered
Systems & Solutions

33 Years of Innovation

The GEN Partnership (UK & Ireland)

  • 1992 First Free eMail Service (Fido+Echo+Internet)
  • 1996 First free Dial-up ISP (Diamond)
  • 1997 First 128K digital Internet (BT/Diamond)
  • 1998 First Cloud Services (Novell Netware)
  • 2000 First VoIP/SIP Provider (Asterisk)
  • 2002 First HelpDesk as a Service Launched
  • 2003 First Isolated Encrypted V-WAN
  • 2005 First Public Encrypted Voice (Asterisk)
  • 2007 First GSM Dial-up & Fax (CellNet)
  • 2010 First Deployable KVM For Remote Support
  • 2013 First EnergyStar Compliant DC
  • 2018 First P2P Double Encrypted Tunnels
  • 2019 Serenity Big Data Platform Launched
  • 2020 Fully Green Powered DCs in the UK

With you every step of the way

We're not one of those companies who let you sign-up online, then just leave you to figure it out. If that's what you're looking for, then our competitors are far better at it.


At GEN, we're here at every step of the journey. To help you set it up, or we can set it up for you. To work through it, or work under your instruction, and we'll maintain it for you, or guide you through how to maintain it.


We don't have first line support, so you won't end up speaking to a doughnut who tells you to turn it off and on again, and all our support staff work for GEN, unlike; Microsoft, Google, Apple, IBM, etc.


Our Way

Your own Account Manager
HelpDesk 24/7 365 Days
Phone, Chat & Email
Service Level Guarantees

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